Who we are
Saturn Group Services Limited (“Saturn”, “we”, “us”) is a company registered in England and Wales under company number 16129029, with its registered office at International House, Admirals Way, London, England, E14 9XL.
For the information described in this policy, Saturn is the data controller. You can contact us at [email protected].
What we collect
We collect the information you choose to provide through the funding enquiry form, the contact form, or by emailing or calling us. Depending on which form you use, that may include:
- Name
- Company name
- Company number, where you provide it
- Email address
- Telephone number
- Role or job title
- Business type (for example recruitment agency, staffing agency, umbrella company, workforce provider)
- Sector
- Approximate workforce-related expenditure, in general terms
- Expected funding requirement
- Payment-cycle information, in general terms
- Information about a current umbrella arrangement
- Approximate workforce numbers
- Desired start timeframe
- A description of the current commercial challenge and desired structure
- Any additional notes you include
- Which acknowledgements you have confirmed
We also process limited technical information associated with your visit, such as the pages requested, as described under cookies and analytics below.
Why we use it
- To respond to your enquiry and correspond with you about it
- To understand whether the commercial service you are asking about may be suitable
- To carry out an initial commercial discussion and, where it progresses, a commercial assessment
- To maintain a record of the enquiry and our correspondence
- To operate, secure and improve this website
- To comply with our legal and regulatory obligations
Lawful basis
We rely on the following lawful bases under UK GDPR:
- Legitimate interests — responding to business enquiries and managing commercial relationships, where those interests are not overridden by your rights.
- Consent — for non-essential analytics cookies, and where you have confirmed the privacy acknowledgement on a form. You may withdraw consent at any time.
- Contract — where processing is necessary to take steps at your request before entering into a contract, or to perform one.
- Legal obligation — where we are required to retain or disclose information by law.
What we do not collect here
This website deliberately does not ask for, and you should not send through it, any of the following:
- Bank login or online banking credentials
- Payment card details
- Payroll or umbrella portal passwords
- Full payroll files
- Full bank statements
- Passports or other identity documents
- Worker medical information
- Sensitive tax information
Where documentation of this kind is genuinely required for a commercial assessment, it is requested and exchanged through an agreed secure method after initial contact — not through this public website.
We do not knowingly collect special category personal data or criminal offence data through this website.
Cookies and analytics
We use a small number of essential cookies and equivalent local storage to deliver the site, keep it secure and remember your cookie choice. These cannot be switched off because the site does not work correctly without them.
Analytics are optional. No analytics script is loaded and no analytics data is collected unless you have accepted analytics cookies. You can accept, reject, manage or withdraw your consent at any time using the “Cookie settings” control in the footer. Full detail is in the cookie policy.
Processors and sharing
We use service providers to operate this website and our business. Depending on the configuration in place, these may include a static website host and content delivery network, an email provider, a form-handling or CRM provider, and — only where you have consented — an analytics provider.
Where a provider processes personal data on our behalf, we put appropriate contractual terms in place. Where information is transferred outside the UK, we use an appropriate transfer mechanism.
We do not sell personal data and we do not share it for third-party advertising. We may disclose information where required by law, or where necessary to establish, exercise or defend legal claims.
Retention
We keep enquiry information for as long as needed to respond and to maintain a record of the enquiry, and then for as long as necessary for our legitimate business purposes or to meet legal, accounting or reporting requirements. Where an enquiry does not proceed, we keep a limited record so we can recognise and account for previous correspondence.
You can ask us to delete information we hold about you at any time, and we will do so unless we are required or entitled to keep it.
Security
We take appropriate measures to protect the information provided to us. No method of transmission over the internet is completely secure, which is why sensitive commercial and financial documentation is exchanged through an agreed secure method rather than through this website.
Your rights
Under UK data-protection law you have the right to:
- Ask for access to the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to erase data in certain circumstances
- Ask us to restrict processing in certain circumstances
- Object to processing carried out on the basis of legitimate interests
- Request portability of data you provided to us
- Withdraw consent at any time, where we rely on consent
To exercise any of these rights, contact [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk. We would appreciate the chance to address your concern first.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed. Material changes will be reflected on this page.
Contact
Questions about this page can be sent to [email protected] or by post to Saturn Group Services Limited, International House, Admirals Way, London, England, E14 9XL. Company number 16129029.
This website provides general information about Saturn Group Services Limited’s commercial services and does not constitute financial, tax or legal advice.