Onboarding support
Structured onboarding for the commercial relationship.
Onboarding decides how well everything after it runs. Getting the right information in place at the start removes most of the friction that would otherwise surface at period end.
- Agency
- Umbrella
- Workforce where applicable
01 Why it matters
Three lanes that need different things.
The agency, the umbrella company and — where applicable — the workforce each require different information before an arrangement can operate properly. Treating them as one undifferentiated intake is how details go missing.
Running them as distinct lanes makes it clear what is outstanding, who it sits with and what it unlocks.
02 The lanes
What each party provides.
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01 Agency
Establishing the commercial picture of the recruitment business.
- Company information
- Funding requirement
- Expected workforce expenditure
- Payment cycle
- Contractual information
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02 Umbrella
Aligning the umbrella side of the arrangement administratively.
- Commercial information
- Supporting documentation
- Administrative arrangements
- Payment coordination
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03 Workforce
Where applicableWhere applicable, the administrative information the arrangement needs.
- Assignment details
- Required administrative information
- Supporting onboarding information
Onboarding coordination is administrative. It does not replace or assume the employment, payroll, tax, statutory or regulatory responsibilities that remain with the employer, umbrella company or other participating party. Each party remains responsible for the legal, employment, payroll, tax, regulatory and contractual obligations applicable to its role.
03 Boundaries
Administrative onboarding, not compliance verification.
This is the most important distinction on the page and it is stated plainly rather than buried in a footnote.
Saturn’s onboarding support is administrative coordination. It does not include, and must not be read as including, any of the following:
- Right-to-work verification
- DBS checking
- Professional registration checking
- Worker screening or vetting
- Payroll compliance
- Tax compliance
- Sector-specific regulatory compliance
Where any of these obligations apply, they remain with the party on whom they fall under the relevant employment, contractual and regulatory arrangements.
Responsibilities remain with each participating party
Each participating party retains its own responsibilities under the relevant contractual, employment, payroll, tax, regulatory and legal arrangements.
- Recruitment agency Retains its own contractual, client, commercial and regulatory obligations relating to its business and placements.
- Umbrella company Retains its own employment, payroll, tax and statutory obligations in respect of the individuals it engages.
- End client Retains the obligations applicable to its own contractual and site arrangements.
- Saturn Group Services Acts as a commercial intermediary within the scope of the arrangement that has been agreed in writing.
Each party remains responsible for the legal, employment, payroll, tax, regulatory and contractual obligations applicable to its role.
Next step
Ready to establish the arrangement?
Tell us which parties are involved and we can set out what information each lane would need.